Cindy Armstrong
Remax

C: 250.218.2622         E: cindyarmstrong@remax.net

Exceptional Realty Services

February 20, 2014

Dear: Mr. Douglas (Courtenay Remax Broker)

Ms. Cindy Armstrong provided exceptional realty services to me and my wife over the past several months.  Cindy is a true real estate professional and certainly an outstanding asset to your office.

With empathy and understanding she handled, what was for my wife and I a very difficult sale of our waterfront property.  Cindy understood the necessity of the sale and deftly guided us through many difficult requests from the purchasers and their agent.  She never lost sight of the objective and as a result successfully completed what we often thought was a lost deal.  Not only did she complete the deal but did so in record time for a property of this price.

Cindy was also well aware of our needs for a new residence and showed us many properties.  With exceptional patience she finally found us an excellent purchase in which we are now living and renovating.  She successfully negotiated a very good price, arranged timing and terms that allowed us to complete a difficult move.

Cindy has extremely good client skills.  She is constantly trying to improve the satisfactory conduct of the sale.  Her marketing materials and photos are first rate and advertising timely.  Cindy keeps the client informed and provides realistic market information that does not lead to unrealistic client expectations.  Cindy represents her clients in a professional manner whether as a sales or purchasing agent.  We would happily recommend Cindy to any of our relatives, friends, or acquaintances feeling sure they would receive the best services any realtor has to offer.

Please convey our thanks and appreciation to Cindy.

Sincerely

Ray and Laurie

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